Dealer Account Re-Assignment Policy

Windstream's Dealer Program is focused on the acquisition of new customer accounts.  From time to time, a dealer may become engaged with an existing customer needing assistance with their services. 

In order for an account to be considered for re-assignment to the dealer's base, it must meet the following criteria:

 

• Multi-location with single decision maker
• Must be a 60% incremental increase in MRR
• Account must meet minimum MRR of $500 after uplift
• Currently unassigned to a dealer in good standing or an active account representative
  
• Federal, State, and Local Government Accounts are not eligible for transfer
• Wholesale customers are not eligible for transfer
  

These reassignments/upsells are not available for the dealer upfront spiffs.  They will be transferred as residual only.

Please engage with your Windstream contact for verification of the above requirements before quoting an existing customer.